Your rates. Your tiers. Your services.
A labor rate for each vehicle tier you take, a flat price where you want one, and any of the 22 services on or off. Otopair never discounts or negotiates it.
Settings
Rates and services
Labor rate by vehicle tier
Per hour. Tiers you do not take stay off.
Services
Any of the 22 on or off. A flat price where you want one.
Otopair never discounts or negotiates a rate. What you set is what the driver sees, built into one total for their exact car.
Rules that protect the shop, too.
A no-show keeps the $20 deposit for you. An estimate left unanswered for 24 hours captures the $20 for the inspection.
Bookings / Today
Front brake pads · Dee Ramos
Services
Front brake pads
Inspection
Front pads at 2 mm. Rotors fine.
Driver approved $312.00 at booking. Your confirmed estimate is within it, so it confirmed on its own. Add anything more and the driver gets it in the app with 24 hours to answer.
One dashboard for the desk.
Schedule, bookings, rates, team, messages and payments. Mechanics sign in to their own view and see the job, never the driver's approved figure.
Schedule
Tuesday, September 9
John Wilson
Oil change
CompletePriya N.
State inspection
2018 Subaru Outback
10:00aDee Ramos
Front brake pads
2019 Honda Civic EX
$20 hold on cardAlex M.
Tire rotation
11:00a- The owner sets rates, hours, services and the team, and sees payouts.
- The desk runs the board: accept, reschedule, walk-ins, messages with the driver.
- Each mechanic signs in to their own column and job sheets. Progress, parts, inspection notes. Not the price.
Questions shops ask.
- Does it cost anything to join Otopair?
- No subscription, no setup fee, no monthly. You set your rates and keep your rate. Otopair's service fee is part of the total the driver confirms in the app; you earn, then Otopair earns.
- Do I have to accept every booking?
- No. A booking request waits for your acceptance. If it goes unanswered it expires on its own, after 48 hours or 2 hours past the requested time, whichever comes first; the driver's hold is released and nothing is charged to anyone. You get reminders before that happens.
- What happens if the driver does not show up?
- After the appointment time passes with no arrival, the app reminds the driver and then asks your front desk to decide. If you mark the booking a no-show, the $20 deposit is kept as the no-show fee. If nobody at the desk decides, the booking is marked a no-show automatically and the same $20 fee is kept. A driver who cancels after you've accepted, inside 24 hours and more than 15 minutes after booking, forfeits the same deposit, unless a new time you proposed is still waiting on them.
- Can I change my rates later?
- Yes. Labor rates by vehicle tier, the tiers you take, flat prices per service and the services you offer are all edited from your shop dashboard.
- What do drivers see about my shop?
- Your name, location and hours, the services you offer, the price you set for their specific job, photos you add, and reviews from drivers whose bookings with you were completed. The app never shows drivers your payout or Stripe details.